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Privacy Policy

Melbooth Magic Privacy Policy

At Melbooth Magic, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, protect, and share the personal information you provide when using our services. By engaging with our photo booth services, you agree to the terms described in this policy.

Information We Collect

We collect personal information when you interact with us, such as when you book a photo booth, request information, or browse our website. The types of information we may collect include:

Personal Information: Your name, email address, phone number, and mailing address.

Booking Information: Details about your event (date, location, preferences, etc.).

Payment Information: Credit card details or other payment methods, processed securely via Square, our trusted payment gateway.

Website Interaction Data: Information about how you interact with our website, including your IP address, browser type, device information, and browsing behavior.

How We Use Your Information

We use the information we collect for the following purposes:

Service Fulfillment: To process your bookings and ensure smooth execution of our services, including event planning and photo booth setup.

Communication: To send you important updates about your booking, respond to inquiries, and provide customer support.

Marketing and Promotions: If you opt-in, we may send you promotional materials, updates about our services, or special offers.

Website Improvement: To enhance the user experience and tailor our website to meet your needs based on your browsing behavior.

Data Security

Protecting your personal information is a priority for us. We employ industry-standard security measures to ensure the protection of your data, including encryption and secure systems for data storage.

Payment Processing: For payment transactions, we use Square, a highly secure payment processor. Square encrypts your credit card details and ensures they are never stored on our servers. They comply with the highest security standards, including PCI-DSS, to protect your financial information.

CRM Protection: Your data is stored within Check Cherry, a secure CRM that adheres to strict privacy standards to protect your personal and event-related information.

Sharing Your Information

We respect your privacy and do not sell or trade your personal information. However, there are some situations where we may share your data:

Third-Party Service Providers: We may share your information with trusted third parties who assist in providing our services (e.g., payment processors, customer support). These third parties are contractually obligated to keep your information confidential.

Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena or court order.

Aggregated Data: We may use non-personal data for analytical purposes to improve our services and website. This data is anonymized and does not personally identify you.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that store information about your preferences and help us analyze website traffic.

What We Do with Cookies: Cookies allow us to remember your preferences, track your activity on our website, and improve site functionality.

Managing Cookies: You can control cookie settings through your browser. However, disabling cookies may affect certain features on our website.

Your Rights and Choices

You have the following rights concerning your personal information:

Access and Correction: You can request access to and correction of your personal information at any time.

Opting Out: If you no longer wish to receive promotional emails or marketing materials, you can easily unsubscribe through the link provided in each email or by contacting us directly.

Data Deletion: You can request the deletion of your personal data, subject to legal obligations and business requirements.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or services. We will post any updates on this page and revise the “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our privacy practices, or if you would like to exercise any of your rights, please contact us:

  • Email: melboothmagic@gmail.com
  • Phone: 0459881141 or 0416976142

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