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FAQs
Find answers to common questions about our photo booths and services.
We recommend booking at least 2-3 months in advance to secure your preferred date and time, especially for popular event seasons. However, we do our best to accommodate last-minute bookings based on availability.
Absolutely!We offer a range of themed props and backdrops, and we can also create custom designs to match your event’s theme.
At Melbooth Magic, we do not charge extra for delivery or setup within 20 km of Springvale, VIC 3171. For venues located between 20 and 50 km away, a $50 travel fee will apply, and for those more than 50 km away, the fee increases to $100. We typically arrive 1 hour before the event start time for setup and require about 30 minutes to pack down afterward. Please note that setup and pack down times are not included in your hire duration.
To book the Selfie Booth, click "Book Now" on our website. The booking process is straightforward: enter your details, select your package and inclusions, and pay the deposit or choose to pay later. After booking, our team will contact you to finalise details and ensure your event is tailored to your needs.
Yes, we have Public liability insurance with $1,000,000 in coverage.
Yes, all our equipment and wires are tagged and tested to ensure they meet safety standards and are in excellent working condition. We perform regular inspections and maintenance to provide a safe and reliable experience for your event.
Yes, we cater to both corporate events and weddings, as well as other special occasions. We can tailor our services to meet the needs of your event and help make it memorable for your guests.
We require a space with a height of 1.9 meters, a width of 1.0 meter, and a depth of 1.0 meter. Additionally, we need space for a props table measuring 1 Metre x 1.7 , a backdrop area of 2.3 metre by 2.3 , and a red carpet and bollard setup requiring 3 metre of space.
Our photo booths can be set up outdoors, but they need to be in a covered area to protect them from the elements. We also recommend checking with us about any specific requirements.
All our Melbooth packages include a custom photo strip design, adding a personal touch to your event. Our in-house design team will create the photo strip for you.
Yes, the price you see includes all taxes and fees.
Yes, we have a contract that we will send to you along with the invoice. Once
you receive the contract, you can sign it online and make your payment.
Yes, digital copies of all photos are included. You’ll receive access to an online gallery where you can download, share, and view the images.
Our photo booths are thoroughly tested before your event. In the rare case of a technical issue, we provide on-site assistance to resolve it promptly.
Yes, we provide a wide range of fun and themed props for your guests to use. If you have specific themes or types of props in mind, let us know in advance, and we’ll do our best to accommodate your requests.
Yes, we cater to both corporate events and weddings, as well as other special occasions. We can tailor our services to meet the needs of your event and help make it memorable for your guests.
Feel free to contact us via phone, email, or through our website’s contact form. We’re happy to answer any additional questions you may have and help with any special requests.
